Jakarta International Customer Service Institute (JICSI)

Documentation Specialist

Job Summary

  • Documentation Specialists are administrative workers who manage office documents. Their primary responsibilities include organizing an archiving system, retrieving documents upon request and outlining a long-term storage strategy.
  • Documentation Specialists are responsible for outlining a long-term storage strategy, working with colleagues to ensure consistency of documentation practice across the company and training employees on efficient documentation usage, among other duties.
  • Documentation Specialists will physically exert themselves with the moving of files and boxes, requiring physical strength and stamina.

Responsibilities:

  • Organizing an archiving system.
  • Labeling, sorting and categorizing documents for ease of use.
  • Retrieving documents upon request.
  • Outlining a long-term storage strategy.
  • Adhering to regulatory requirements.
  • Working with colleagues to ensure consistency of documentation practice across the company.
  • Training employees on efficient documentation usage.
  • Assisting with both internal and external audits.
  • Ensuring documentation integrity.
  • Controlling access to documents.
  • Removing documents that are obsolete.
  • Utilizing storage software and applications for electronic filing.
  • Performing transcription and conversion work.
  • Proofreading documents upon request.

Requirements:

  • Degree in Communications or related field.
  • Proficiency with scanning and administrative technology.
  • Physical strength and stamina for heavy lifting.
  • Outstanding organizational skills.
  • Multitasking ability.
  • Attention to detail.
  • Excellent written and verbal communication.
  • Good interpersonal skills.