Jakarta International Customer Service Institute (JICSI)

District Manager

Job Summary

  • District Managers oversee the operations of multiple stores within a region. Their primary responsibilities include recruiting and training store managers, setting regional goals and ensuring that the stores under their supervision adhere to company and industry regulations.
  • District Managers are responsible for setting regional goals such as sales estimates and revenue projections, ensuring that marketing efforts are consistent across each store, managing a regional budget and ensuring that each store operates within the budget, among other duties.

Responsibilities:

  • Recruiting, training and disciplining store managers.
  • Ensuring operational efficiency in each store.
  • Ensuring that marketing efforts are consistent across each store.
  • Setting regional goals such as sales estimates and revenue projections.
  • Ensuring that the stores under their supervision adhere to company and industry regulations.
  • Ensuring that all stores meet safety and cleanliness standards.
  • Managing a regional budget and ensuring that each store operates within the budget.
  • Monitoring each store’s P&L reports.
  • Addressing operational problems that arise.
  • Liaising between regional branches and company headquarters.
  • Ensuring that customer service levels are consistent across stores.
  • Making recommendations to senior management.

Requirements:

  • Degree in Business Management or related field.
  • 5+ years in retail management.
  • Quantitative aptitude and experience managing budgets.
  • Leadership and decision-making ability.
  • Excellent time management and organizational skills.
  • Exceptional interpersonal skills.
  • Excellent written and verbal communication.
  • Analytical mindset and problem-solving skill.

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