Jakarta International Customer Service Institute (JICSI)

Clerk

Job Summary

  • Clerks perform a variety of clerical and administrative duties such as answering the telephone, typing documents, filing, and liaising with clients. They are also known as general office clerks, administrative assistants, receptionists and office assistants.
  • Responsible for answering the telephone and taking messages, greeting clients, data capturing, filing, responding to queries from the public, mailing, and maintaining and updating our database.

Responsibilities:

  • Welcome clients and offer them refreshments.
  • Transcribe, record, fax and file documents.
  • Maintain filing, database systems, and inventories.
  • Operate office equipment such as photocopiers and fax machines.
  • Communicate with clients and employees, and respond to any queries or complaints.
  • Sort and forward incoming mail and emails, and prepare and send outgoing mail.
  • Book and prepare meeting rooms and ensure that refreshments are made available.
  • Book flights and accommodation as required.
  • Coordinate activities and disseminate information to office staff.

Requirements:

  • High School diploma with relevant experience.
  • Certificate in Office Administration or Associate’s Degree in Office Management may be required.
  • Strong Computer skills and working knowledge of Microsoft Office.
  • Time management and organizational skills.
  • Attention to detail.
  • Personable demeanor.
  • Ability to type 45 – 60 WPM (words per minute).

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