Administrative Service Manager

Job Summary

Administrative Services Managers supervise administrative department operations and employees and ensure that the office operates smoothly and efficiently. These professionals may also be known as Administrative Managers, Office Managers, or possess a title that reflects their specialty in larger organizations.
The Administrative Services Manager will establish, evaluate, and change department controls and systems, review reports and interpret data, and hire, train, monitor, and direct employees while ensuring that the department and office operates efficiently and smoothly.

Responsibilities:

Directing and evaluating administrative department operations and staff members to ensure the business operates in a smooth, efficient manner.
Developing, analyzing, reviewing, and implementing administrative department systems and controls.
Training, hiring, coaching, and leading support staff members.
Creating, reviewing, and reporting department data and using this information to solve potential problems or strengthen performance.
Establishing and enforcing department regulations, guidelines, budgets, and timelines.
Handling or monitoring staff as they perform basic office tasks, such as answering phones, greeting and directing visitors, making arrangements for meetings or travel, and distributing mail.
Ensuring that information and records are organized and stored in the proper manner.
Overseeing the maintenance, repair, or replacement of office equipment and machines.
Assisting with the office space design and installation.
Ensuring that the office systems, controls, policies, procedures, and workspaces are in compliance with current regulations or legislation.

Requirements:

High School Diploma or equivalent and administrative or clerical experience is required.
Bachelor’s degree in Business Administration or related field may be preferred.
Additional certifications or licenses may be a plus.
Ability to analyze information and develop effective solutions.
Strong planning, critical thinking, problem solving, and task and time management skills.
Excellent interpersonal, leadership, coaching, and verbal and written communication skills.
Proficiency office technology and equipment, such as computers, copiers, scanners, fax machines, and phone systems.

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