Jakarta International Customer Service Institute (JICSI)

Asisstant

Job Summary

  • An Assistant is responsible for the smooth and efficient running of an office through performing administrative and clerical duties, as well as providing reliable support for managers, staff, and office visitors. An Assistant is also known as an Administrative Assistant, Office Assistant, Personal Assistant, or Office Clerk.
  • The Assistant provides reliable support to managers, staff, and office visitors, handles basic office tasks and monitors office operations to increase efficiency, quality, and lower costs.

Responsibilities:

  • Greeting and directing visitors, answering questions, and responding to complaints and requests.
  • Making arrangements for meetings and travel.
  • Performing basic office tasks, such as data entry, answering phones, taking messages, sorting mail, maintaining and updating filing, operating office machines, and arranging equipment maintenance and repairs.
  • Planning and preparing for office events, such as meetings, conferences, and promotional activities.
  • Ordering and distributing office supplies.
  • Maintaining positive relationships with vendors, clients, and coworkers.
  • Reviewing and updating office procedures to reduce errors and costs.
  • Following and enforcing relevant policies, procedures, and regulations.

Requirements:

  • A high school diploma.
  • A working knowledge of and experience with administrative and clerical procedures and systems.
  • A good proficiency with computers.
  • Familiarity with office equipment.
  • Excellent communication and interpersonal skills.
  • Excellent planning, organizational, and time management skills.
  • Good analytical, problem solving, and critical thinking skills.

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