Jakarta International Customer Service Institute (JICSI)

Our Most Popular Training Program
Social Media for Customer Service

New arrival training topic!

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Putar Video

  • Modul 1 : Introduction
  • Modul 2 :  Basics of Content Marketing
  • Modul 3 : Types of Content
  • Modul 4 : Content Creation
  • Modul 5 : Content Optimization
  • Modul 6 : Content Management
  • Modul 7 : Content Distribution
  • Modul 8 : Content Marketing Metrics to Monitor
  • Modul 9 : Content Marketing Strategy
  • Modul 10 : Top Challenges of Implementing Content Marketing Strategy
  • Modul 11 : Content Marketing and Online Marketing
  • Modul 12 : Content Marketing and Influencer Marketing
  • Modul 13 : Tools and Apps to Help You with Content Marketing 
  • Modul 14 : Content Marketing Glossary
  • Modul 15 : Questionnaire
  • Modul 16 : Conclusion

New arrival training topic!

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Putar Video

  • Modul 1 : Introduction
  • Modul 2 : What Is Affiliate Marketing?
  • Modul 3 : Becoming a Merchant
  • Modul 4 : Social How to Become an Affiliate
  • Modul 5 : Managing an Affiliate Program
  • Modul 6 : Affiliate Marketing Compensation Models
  • Modul 7 : Affiliate Marketing Strategies for Merchants
  • Modul 8 : Affiliate Marketing Strategies for Affiliates
  • Modul 9 : Affiliate Networks
  • Modul 10 : Affiliate Software
  • Modul 11 : Popular Affiliate Programs
  • Modul 12 : Affiliate Marketing Tools to Use
  • Modul 13 : Potential Issues with Affiliate Marketing
  • Modul 14 : Affiliate Marketing and Online Marketing
  • Modul 15 : Affiliate Marketing Glossary
  • Modul 16 : Questionnaire
  • Modul 17 : Conclusion 

New arrival training topic!

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Putar Video

  • Modul 1 : Introduction
  • Modul 2 : What Is Blogging?
  • Modul 3 : Blogging Platforms
  • Modul 4 : Blogging Essentials
  • Modul 5 : Creating a Blogging Strategy
  • Modul 6 : Integrating Blogging into a Business Strategy
  • Modul 7 : The Benefits of Blogging
  • Modul 8 : Blogger Outreach and Guest Blogging
  • Modul 9 : What Is Vlogging?
  • Modul 10 : Making a Living Through Blogging
  • Modul 11 : Tips to Help You Run a Successful Blog
  • Modul 12 : Mistakes to Avoid When Blogging
  • Modul 13 : The Most Popular Tools for Bloggers
  • Modul 14 : Blogging as a Part of Online Marketing
  • Modul 15 : Blogging Glossary
  • Modul 16 : Questionnaire
  • Modul 17 : Conclusion

New arrival training topic!

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Putar Video

  • Modul 1 : Introduction
  • Modul 2 : Basics of Email Marketing
  • Modul 3 : Types of Emails
  • Modul 4 :  Mailing List 
  • Modul 5 : How to Grow Your Mailing List?
  • Modul 6 : How to Write an Email?
  • Modul 7 : Email Deliverability
  • Modul 8 : Email Marketing Metrics
  • Modul 9 : A/B Test of an Email Campaign
  • Modul 10 : Lead Nurturing 
  • Modul 11 : Increasing Conversions with Email Marketing 
  • Modul 12 : Email Marketing Tools 
  • Modul 13 : Email Marketing Automation 
  • Modul 14 : Email Mobile Marketing
  • Modul 15 : Email Marketing Glossary 
  • Modul 16 : Questionnaire
  • Modul 17 :  Conclusion 

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Putar Video

  • Modul 1 : Mengenal Aneka Fasilitas dan Layanan Social Media
  • Modul 2 : Memahami Konsep Cyber Public Room
  • Modul 3 : Etika dan Tata Cara Pergaulan Cyber Public Room
  • Modul 4 : Mengenal dan Memahami UU ITE
  • Modul 5 : Study Kasus Pelanggaran UU ITE dan sanksi nya ( sanksi hukum dan
    sanksi social Masyarakat )
  • Modul 6 : Pemanfaatan layanan FACEBOOK sebagai media Corporate Branding
  • Modul 7 : Pemanfaatan layanan LINKEDIN sebagai media Corporate Branding
  • Modul 8 : Pemanfaatan layanan TWITTER sebagai media Corporate Branding
  • Modul 9 : Pemanfaatan layanan Sosial Media lainnya
  • Modul 10 : Tips Mengatasi dan Menjawab Black Compaign di SosMed
  • Modul 11 : Tips Melakukan White Campaign dalam rangka Corporate Branding
  • Modul 12 : Meningkatkan Pengalaman Layanan Pelanggan
  • Modul 13 : Menyelesaikan Keluhan Pelanggan dan Melakukan Eksekusi 

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Putar Video

  • Modul 1 : Research and strategi for Social Media
  • Modul 2 : Creative copy writing for social media content and campaign
  • Modul 3 : Creative design for social media content and design
  • Modul 4 : Social Media Analisis
  • Modul 5 : Social Media Content Creator 
  • Modul 6 : Sosial Media Campaign and Run Through Ideation 
  • Modul 7 : KOL & Influencers Management
  • Modul 8 : HR Career Preparation

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Putar Video

  • Modul 1 : Facebook Advertising
  • Modul 2 : Instagram For Business
  • Modul 3 : Twitter For Business
  • Modul 4 : Social Media For Busines
  • Modul 5 : Linkedln For Busines
  • Modul 6 : Youtube For Busines

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