Jakarta International Customer Service Institute (JICSI)

Our Most Popular Training Program
Business Process

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Putar Video

  • Modul 1 : INTRODUCTION, CONTEXT, KEY TERMS
  • Modul 2 : CONCEPT OF BUSINESS PROCESS MODELLING
  • Modul 3 : BUSINESS PROCESS MODELLING NOTATION (BPMN)
  • Modul 4 : BUSINESS PROCESS ANALYSIS
  • Modul 5 : CONTINUOUS IMPROVEMENT OF THE BUSINESS PROCESSES USING MODELS
  • Modul 6 : METRICS

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Putar Video

  • Modul 1 : Principles of Business Process Re-engineering
  • Modul 2 : Three-Phased Approach to Business Process Re-engineering
  • Modul 3 : Aspects of Re-engineering
  • Modul 4 : Elements of Business Process Re-engineering
  • Modul 5 : Steps in Business Process Re-engineering
  • Modul 6 : Business Process Re-engineering Tools and Techniques
  • Modul 7 : Success Factors of Business Process Re-engineering Modul 8: Benefits of Business Process Re-engineering
  • Modul 9 : Risks of Business Process Re-engineering

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