Jakarta International Customer Service Institute (JICSI)

Waktu operasional: Senin s/d Jum'at pukul 09:00 s/d 17:00

Individual Program

Our Most Popular Individual Program

1. CCSP for Staff

Certified Customer Service Professional​ for Staff

2. CS Supervisor

Training Customer Service Professional​ for Supervisor

3. CS Manager

Training Customer Service Professional​ for Manager

4. CXP

Training Customer Experience Professional

5. CCP

Training Customer Service Contact Centre Professional

6. CSSMP

Training Customer Service Social Media Professional

7. CTP

Training Customer Service Telesales Professional

8. CSAT

Training Customer Satisfaction Survey Professional

9. Servant Leader

Training Servant Leader (for Supervisor & Manager)

10. DLS

Developing Leadership Skills

11. Quality Assurance

Quaity Assurance Contact Centre

12. Public Speaking

Training Public Speaking

13. Presentation Skill

Training Presentation Skill

14. Retailer : PAKET A

FRONTLINE RETAILER STORE

15. Retailer : PAKET B

PASSIONATE FOR RETAILER STORE

16. Retailer : PAKET C

RETAIL FORECASTING

17. CS Hospital Industry

CS Professional for Hospital

18. CEM

Customer Experience Management

19. CS For ASN

CS untuk Aparatur Sipil Negara (ASN)

20. Customer Centricity

Customer Centricity Organization

21. CRM

Customer Relationship Management

22. CS Internal

Customer Service Internal

23. Call Centre

Customer Service Call Service

24. Live Chat

Customer Service Live Chat

25. CS Shop Keeper

Customer Service Professional untuk Pengelola Toko​

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