Jakarta International Customer Service Institute (JICSI)

All Training Course

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Certified Technical Support Supervisor

Oflline training course

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Contact Center Representative

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Customer Service Live Chat

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Performance Coaching

Oflline training course

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QA – Calibration

Oflline training course

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Quality Monitoring

Oflline training course

Running

Quality Monitoring Scorecard

Oflline training course

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Work Force Management Expert Communication Skills

Oflline training course

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Work Force Management Forecast & Predict Workload

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Work Force Management Forecast Data Collection and Analysis

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Work Force Management Intraday Management

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Running

Work Force Management Introduction

Oflline training course

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Work Force Management Scheduling & Calculating Staff

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Work Force Management Scheduling & Scheduling Shifts

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Work Force Management Skills & Based Routing

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Workforce Management Bootcamp

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