Jakarta International Customer Service Institute (JICSI)

All Training Course

Incoming

ADVANCED WORKFORCE MANAGEMENT

Oflline training course

Incoming

ARTIFICIAL INTELLIGENCE IN THE CONTACT CENTER

Oflline training course

Incoming

Certified Call Center Metric, Analytics and Reporting

Oflline training course

Running

Certified Contact Center Manager

Oflline training course

Running

Certified Contact Center for Staff

Oflline training course

Running

Certified Contact Center for Supervisor

Oflline training course

Running

Certified contact Center Quality Assurance

Oflline training course

Incoming

Certified Contact Center Quality Assurance Analyst

Oflline training course

Incoming

Certified Designing Six Sigma Support Centers

Oflline training course

Incoming

Work Force Management Forecast Data Collection and Analysis

Oflline training course

Incoming

Work Force Management Intraday Management

Oflline training course

Running

Work Force Management Introduction

Oflline training course

Incoming

Work Force Management Scheduling & Calculating Staff

Oflline training course

Incoming

Work Force Management Scheduling & Scheduling Shifts

Oflline training course

Incoming

Work Force Management Skills & Based Routing

Oflline training course

Incoming

Workforce Management Bootcamp

Oflline training course