Jakarta International Customer Service Institute (JICSI)

Loan Officer

Job Summary

Loan Officers evaluate and authorize approval of business, real estate, or credit loans. They are specialists at evaluating the financial status of a loan applicant. Duties include updating account records and reviewing loan files. They work for commercial banks, mortgage companies or credit unions.

The ideal candidate will have experience managing different types of loans including home loans, business loans, and individual loans. To succeed in this role, you should demonstrate excellent communication and interpersonal skills.

Responsibilities:

  • Meet with loan applicants to identify their needs and collect information for loan applications.
  • Analyze active loan files on a regular basis and recommend solutions to speed up the loan process.
  • Complete loan contracts and teach clients on policies and regulations.
  • Interview applicants to define financial eligibility and establish debt payment plans.
  • Monitor and update account records.
  • Submit loan applications in a timely manner.
  • Prepare detailed loan proposals.
  • Reject loan applications and explain deficiencies to applicants.
  • Respond to applicants questions and resolve any loan-related issues.
  • Operate in compliance with laws and regulations.

Requirements:

  • Bachelor’s degree in Finance or similar field.
  • A minimum of 3 years’ experience as a loan officer.
  • Solid understanding of local, state, and federal loan regulations.
  • In-depth knowledge of computers and banking software.
  • Outstanding interpersonal and communication skills.
  • Customer service oriented with exceptional sales skills.

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