Jakarta International Customer Service Institute (JICSI)

Training Schedule 2025

Training For July 2025

Wednesday - Thursday

Customer Experience Management Training Course

Jakarta, 09 - 10 July 2025

Wednesday - Thursday

Customer Centricity Training Program

Jakarta, 16 - 17 July 2025

Wednesday - Thursday

Certified Customer Service Professional For Staff

Jakarta, 23 - 24 July 2025

Training For August 2025

Wednesday - Thursday

Certified contact center for supervisor

Jakarta, 21 - 22 August 2025

Wednesday - Thursday

Certified contact center for manager

Jakarta, 27 - 28 August 2025

Wednesday - Thursday

Certified Customer Service Professional For Manager

Jakarta, 27 - 28 August 2025

Training For September 2025

Wednesday - Thursday

Certified contact center for staff

Jakarta, 10 - 11 September 2025

Wednesday - Thursday

Certified contact center quality assurance

Jakarta, 17 - 18 September 2025

Wednesday - Thursday

Workforce Management Introduction

Jakarta, 24 - 25 September 2025

Training For October 2025

Wednesday - Thursday

E-Commerce Customer Service

Jakarta, 15 - 16 October 2025

Wednesday - Thursday

Social Media Corporate Branding

Jakarta, 22 - 23 October 2025

Wednesday - Thursday

Customer Complaint Handling & Management

Jakarta, 29 - 30 October 2025

Training For November 2025

Wednesday - Thursday

Coaching Customer Service Skill Training

Jakarta, 06 - 07 November 2025

Wednesday - Thursday

(QA) Quality Monitoring Scorecard

Jakarta, 13 - 14 November 2025

Training For December 2025

Wednesday - Thursday

Customer Experience Professional For Staff

Jakarta, 03 - 04 Desember 2025

Wednesday - Thursday

Customer Service For Internal Organization

Jakarta, 26 - 27 Desember 2025