Need Customer Service Training For Your Team?
Consider Our Online Group Training

Code

Program Title

Duration

Date

JCS01

Sales and Customer Service Training Program

4 Days

By request

JCS02

Certified Customer Service Manager (CCSM)

4 Days

15 - 18 Mei 2023
12 - 15 Juni 2023
24 - 27 Juli 2023

JCS03

Customer Centricity Training Program

4 Days

By request

JCS04

Customer Complaints Handling and Management Training Program

4 Days

By request

JCS05

Internal Customer Service Training Program

4 Days

8 - 11 Mei 2023
3 - 6 Juli 2023

JCS06

Customer Service Excellence Training Program

4 Days

3 - 6 Mei 2023
15 - 19 Juni 2023
3 - 6 Juli 2023

JCS07

Telephone Customer Service Training Program

4 Days

By request

JCS08

Certified Customer Experience Management

4 Days

29 Mei - 1 Juni 2023
26 - 29 Juni 2023
17 - 20 Juli 2023
19 - 22 Juli 2023

JCS09

Advanced Customer Service Skills Training Program

4 Days

By request

JCS10

Certified Customer Service Management

4 Days

By request

JCS11

Coaching Customer Service Skills Training Program

4 Days

By request

JCS12

Taking Ownership and Accountability Training Program

4 Days

By request

JCS13

Certified Customer Relationship Management (CRM)

4 Days

By request

JCS14

Dealing with Difficult Customer Training Program

4 Days

By request

JCS15

Retail Customer Service Skills Training Program

4 Days

By request

JCS16

Survey Customer Satisfaction and Loyalty Training Program

4 Days

29 Mei - 2 Juni 2023

JCS17

Basic Customer Service

4 Days

By request

JCS18

Certified Customer Service Professional for Staff

4 Days

1 - 4 Mei 2023
22 - 26 Mei 2023
5 - 8 Juni 2023
19 - 22 Juni 2023
10 - 13 Juli 2023
17 - 20 Juli 2023

JCS19

Certified Customer Service Professional for Supervisor

4 Days

8 - 11 Mei 2023
5 - 8 Juni 2023
24 - 27 Juli 2023

JCS20

Certified Contact Center Manager (CCCM)

4 Days

15 - 18 Mei 2023
12 - 15 Juni 2023
24 - 27 Juli 2023

JCS21

Servant Leadership

4 Days

29 Mei - 1 Juni 2023
26 - 29 Juni 2023