Digital Leadership Training – Leading in the Digital Age
Incoming

Apakah perusahaan anda mengalami hal berikut?

Loss of Customer Loyalty

Negative Word of Mouth

Decreased Revenue

High Customer Churn Rates

Damage to Brand Reputation

Increased Customer Acquisition Costs

Lower Employee Morale

Negative Online Reviews and Ratings

Sales Down

High Debt Levels

Decrease in Product or Service Quality

Non-Transparent Management
Topic Training :
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Coaching Customer Service Skills Training
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Coaching Skills for Manager & Supervisor Training
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Servant Leadership
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Digital Leadership Training – Leading in the Digital Age
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Team Leader Training Course
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Coaching Customer Service Skills Training
-
Coaching Customer Service Skills Training
-
Coaching Customer Service Skills Training
-
Coaching Customer Service Skills Training
-
Coaching Customer Service Skills Training
-
Coaching Customer Service Skills Training
-
Coaching Customer Service Skills Training
Siapa saja yang mengikuti pelatihan ini?
- General managers
- Departmental heads, project heads
- Team leaders, global managers
- Strategic managers
- Senior officers, Executives
- Professional mentors and coaches
- Policymakers
- Start-up founders, entrepreneurs
Gambaran Umum Program
Digital leaders are forward-thinking leaders who can leverage their company’s digital assets to achieve business goals. They have a keen understanding of the importance of information technology in today’s world and are comfortable with challenging traditional notions about how technology should be used. Digital leaders are dedicated to a sustainable business model and to delivering results through the effective use of the organization’s digital assets. They are responsible for connecting information and knowledge to create positive environments for people to contribute, collaborate and engage.
The Digital Leadership Training Course has been constructed to achieve the following objectives:
- To help in the successful transition from traditional leadership to digital leadership
- To proactively shift the old mindset to the new era of a digital mindset
- To understand challenges faced by digital enterprises and ways in which they can be overcome
- To develop essential skills to thrive in digital workplaces and become an efficient digital leader
- To promote the organization’s ability to deliver value through digital the ecosystem
This Digital Leadership Training will comprise the following training methods:
- Interactive sessions and lectures
- Presentations
- Management games
- Roleplaying/modeling
- Case studies
- Group discussions
- Problem-solving sessions
Digital Leadership training will benefit an organization in the following ways :
- Nearly every organization is witnessing digital transformation up to some degree thus trained digital leaders are the need of the hour for every organization
- Effective digital leadership will be more responsive to changing customer needs and thus be able to achieve customer satisfaction by enriching their experience
- Organization’s culture will be evolved to complement the digital landscape of the new era
- Organization’s digital transformation can be accelerated and driven smoothly
- Efficient use of the digital toolkit in the organization can drive employee’s productivity positively
Digital Leadership Training will benefit the participants in the following ways:
- The combination of gaining digital skills with the perspective of leading in the digital organization will provide a leading edge to the participant
- Participants will be able to enhance their ability to lead, manage and also inspire other people to do the same
- Efficient use of relevant digital tools and platforms will enhance personal performance and productivity
- Develop an innovative mindset and better assimilation to modern concepts of virtual teams, etc.
- Gain certification that will help further in career through added knowledge and expertise
- Modul 1 : Understanding Digital Leadership
- Modul 2 : Changing Leadership Landscape
- Modul 3 : Principles of Digital Leadership
- Moudul 4 : Qualities of a Digital Leader
- Modul 5 : Devising Digital Roadmap
- Modul 6 : Understanding Digital Workplace
- Modul 7 : Cultivating Digital Leadership
- Modul 8 : Leading a Disruptive Change
- Modul 9 : Managing Virtual Teams
- Modul 10 : Common Challenges to Digital Leadership
- Module 11 : Critical Areas of Digital Leadership