Jakarta International Customer Service Institute (JICSI)

Trainer

ANASTASIA YOAN, SE

ANASTASIA YOAN, SE As a 4 years experienced Senior Digital Marketing, I work as an ambitious creative thinker and goals oriented woman. Some of my proud achievements are gain 100K followers in Instagram within 6 months, and create maukerja.id business core plan model. Build social media marketing agency that focusing on social media growth. It’s […]

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Wihandharta

Wihandharta eLogistics StartUp Enthusiast | Customer Experience | Express | Logistics | Professional & Pro Bono Consultant Proven experience to develop Start Up and/or manage the established Customer Experience & Operations working Unit. Including but not limited to: Project Management, Organizations/Human Resources, Business Process & Quality Monitoring; Supporting Technology and Vendor/Outsourcing Management (Man Power /

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DITYA ANGGA ADI PUTRA

DITYA ANGGA ADI PUTRA I am an Artificial Intelligence Trainer (AIT) with a specific task of bot answer – management. I also train the bot to be able to answer customer’s question/request accurately, precisely, & fast, but still has a ‘human’ touch. 2018-Present : Al Trainer – Customer Support Div. 2017-2018 : Socmed Specialist (2017-2018)

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FENDY HENDRIYANTO

FENDY HENDRIYANTO A talented professional with primary expertise in technology, especially in Artificial Intelligence (Al). Fendy has extensive experience and knowledge in applying technology Al to solve complex problems. Apart from that, he is also known as an individual who communicative, collaborative, creative, humble, and has broad insight into history and art culture. Agustus 2023

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Sulastri Gunawan

Sulastri Gunawan I have 20 years banking practitioner & 10 years exposure as training facilitator. During my service as banker, I lead Customer Experience, Project Management, Loans Operations, network/branch and Custodial Services. I enable people grow through impactful training and coaching. I have facilitated training to various industries (Inclusive Fortune 100 Indonesia companies) to strengthen

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Ria Anggraini

Ria Anggraini Has 5 years experience as a Front Liner trainer (Call Center, TeleDigital & Direct Sales) and provides soft skills training. Being agile towards change and liking new things is the basis for me being able to contribute as the company develops. March 2023 – Present : Trainer (Freelance) – Studillmu June – August

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Mohammad Gezah Al Banna

Mohammad Gezah Al Banna I am a marketer with significant experience in Public Speaking, Personal Development, digital addict, creative andcolloborative | Founder nGontenz Creative & 360 Digital Marketing Expert Dec 1989-Present : Long Life Learner Sept 2022-Present : Digital Marketing Manager At TOURIN.ID May 2022 : Brand Manager At NAC FENIX March – June 2022

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Ari Sulistiyo Prabowo

Ari Sulistiyo Prabowo Specialist on Data Analyst and Data Science | Bring Impact with Data | Business | Entrepreneur Experienced in data science and data analysis with 5+ years working experience, and very industrious, conscientious as a professional with the business mindset 2023-Present : Associate Trainer of Jakarta International Customer Service Institute (JICSI) 2021-Present :

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Muhammad Arief Ashar

Muhammad Arief Ashar Specialist on Process Improvement Facilitator | Business Process Professional 2023-Present : Associate Trainer of Jakarta International Customer Service Institute (JICSI) 2022-Present : Professional Trainer-Pasar Trainer 2023-2023 : Business Excellence Specialist-PT DSV Solutions Indonesia 2015-2021 : Co-Founder/Senior Facilitator-Aktualisasi by ArPu 2018-2020 : Training Specialist-Swakarya Insan Mandiri 2014-2015 : Marketing Communication Trainer-Yakult Indonesia Persada

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