Jakarta International Customer Service Institute (JICSI)

JICSI Official

Pentingnya Memberikan rasa aman pada pasien untuk menumbuhkan patient experience (PX) yang positive

Pentingnya Memberikan rasa aman pada pasien untuk menumbuhkan patient experience (PX) yang positive Oleh Rudyanto HP Manullang Ph.D.,M.P.H Setiap manusia dalam kehidupan sehari hari tentunya membutuhkan rasa aman, Dengan rasa aman tentu akan mempengaruhi pikiran kita terutama dalam menangani kecemasan dan berbagai penyakit lainnya. Menurut Abraham Maslow dalam teori Hierarki Kebutuhan (Maslowโ€™s Hierarchy of Needs),

Pentingnya Memberikan rasa aman pada pasien untuk menumbuhkan patient experience (PX) yang positive Read More ยป

From Patient Centric to Patient Experience (PX)

From Patient Centric to Patient Experience (PX) Oleh Rudyanto HP Manullang Ph.D.,M.P.H Lagi lagi saya ingin membahas perkembangan strategi Persaingan RS di Indonesia saat ini, Pada akhir 2024 (Desember), total rumah sakit di Indonesia mencapai 3.217 unit Untuk tahun 2025, Kementerian Kesehatan menargetkan penerapan Kelas Rawat Inap Standar (KRIS) di sekitar 3.057โ€“3.113 RS dari total

From Patient Centric to Patient Experience (PX) Read More ยป

Medical Turist Zaman Now

Medical Turist Zaman Now Oleh Rudyanto HP Manullang Ph.D.,M.P.H Penang (Pulau Pinang), Malaysia terkenal sebagai salah satu destinasi utama medical tourism di Asia. Banyak pasien dari Indonesia, khususnya dari Sumatra dan Kalimantan, memilih berobat ke Penang karena kualitas layanan medisnya. Layanan Medis yang Terkenal di Penang seperti: Kardiologi (Jantung), Onkologi (Kanker), Neurologi & Bedah Saraf,

Medical Turist Zaman Now Read More ยป

Advanced Customer Service Skills Masater GUide

Home Master Guide Customer Service 2025 Topic Training : Basic Customer Service Telephone Customer Service Internal Customer Service Dealing With Difficult Customer Customer Centricity Customer Service Excellence Certified Customer Relationship Management Customer Retention and Loyalty Taking ownership & accountability Coaching Customer Service Skills Customer Experience Management Advanced Customer Service Skills Advanced Customer Service Skills Perusahaan

Advanced Customer Service Skills Masater GUide Read More ยป

Customer Experience Management Master GUide

Home Master Guide Customer Service 2025 Topic Training : Basic Customer Service Telephone Customer Service Internal Customer Service Dealing With Difficult Customer Customer Centricity Customer Service Excellence Certified Customer Relationship Management Customer Retention and Loyalty Taking ownership & accountability Coaching Customer Service Skills Customer Experience Management Advanced Customer Service Skills Customer Experience Management Setelah berhasil

Customer Experience Management Master GUide Read More ยป

Coaching Customer Service Skills Master Guide

Home Master Guide Customer Service 2025 Topic Training : Basic Customer Service Telephone Customer Service Internal Customer Service Dealing With Difficult Customer Customer Centricity Customer Service Excellence Certified Customer Relationship Management Customer Retention and Loyalty Taking ownership & accountability Coaching Customer Service Skills Customer Experience Management Advanced Customer Service Skills Coaching Customer Service Skills Program

Coaching Customer Service Skills Master Guide Read More ยป

Taking ownership & accountability Master Guide

Home Master Guide Customer Service 2025 Topic Training : Basic Customer Service Telephone Customer Service Internal Customer Service Dealing With Difficult Customer Customer Centricity Customer Service Excellence Certified Customer Relationship Management Customer Retention and Loyalty Taking ownership & accountability Coaching Customer Service Skills Customer Experience Management Advanced Customer Service Skills Taking ownership & accountability Setelah

Taking ownership & accountability Master Guide Read More ยป

Customer Retention and Loyalty Master Guide

Home Master Guide Customer Service 2025 Topic Training : Basic Customer Service Telephone Customer Service Internal Customer Service Dealing With Difficult Customer Customer Centricity Customer Service Excellence Certified Customer Relationship Management Customer Retention and Loyalty Taking ownership & accountability Coaching Customer Service Skills Customer Experience Management Advanced Customer Service Skills Customer Retention and Loyalty Program

Customer Retention and Loyalty Master Guide Read More ยป

Customer Relationship Management Master Guide

Home Master Guide Customer Service 2025 Topic Training : Basic Customer Service Telephone Customer Service Internal Customer Service Dealing With Difficult Customer Customer Centricity Customer Service Excellence Certified Customer Relationship Management Customer Retention and Loyalty Taking ownership & accountability Coaching Customer Service Skills Customer Experience Management Advanced Customer Service Skills Certified Customer Relationship Management Pelatihan

Customer Relationship Management Master Guide Read More ยป