Jakarta International Customer Service Institute (JICSI)

Rudyanto HP manullang Ph.D.,M.P.H

CEO JICSI & Customer Service Expert

  (With 25 Years Of Experience In Training Customer Service)

  • 2021 – Present : Chairmant of Customer Service Experience Association Indonesia (CSXAI)
  • 2019 – Present : CEO and Founder Jakarta International Customer Service Institute (JICSI)
  • 2000 – Present : Senior Lecturer of London School of Public Relation (LSPR), Admajaya University Jakarta, Precident University, Cikarang, Jababeka. UNSUED University (Visiting Lecturel)
  • 2006 – 2010 : Senior Trainer PT Smart Telecom
  • 2000 – 2005 : Industrial Development and Marketing Manager PT Mission College (Thailand, Bangkok)
  • 1996 – 2000 : Human Resource Mail Boxes International ( Jakarta, Indonesia)

Education

  • 1992 – 1995 : Doctor of Philosophy (Ph.D.), Human Resources Management, (University of Santo Tomas, Manila, Philiphines)
  • 1990 – 1992 : Master’s Degree, Public Health Education and Promotion (Adventist University of the Philippines)
  • 1984 – 1987 : Bachelor’s Degree, Nurshing (Adventist University, Bandung, Indonesia)