Jakarta International Customer Service Institute (JICSI)

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20 Customer Service Skill that You Need

1. Active Learning
2. Clear Communication
3. Possitive Attitude
4. Emphaty
5. Responsibility
6. Humor
7. Confidence
8. Assertiveness
9. Detail
10. Leadership
11. Time Management
12. Expertise
13. Promptness
14. Honesty
15. Acting
16. Closing
17. Learn New Thing
18. Diplomacy
19. Relaxation
20. Patience