Jakarta International Customer Service Institute (JICSI)

Waktu operasional: Senin s/d Jum'at pukul 09:00 s/d 17:00
Video Modul 7
7.1 Difficult Customers
7.2 Why People Buy
7. 3 The Role of Behavioral Style
7.4 Handling Difficult Customer
7.5 Working with Internal Customers (Coworker)
7.6 Monitor the Result ‚Äč
Handling Emotions with Emotion-Reducing Model