Before you get lesson from our first module The Basic Concepts of Customer Service, what our customers expect, and standards of customer service, please fill this quiz.
After you get lesson from our first module The Basic Concepts of Customer Service, what our customers expect, and standards of customer service, please fill this quiz.
Before you get lesson from our second module Developing Relationships with Your Customer, the essential components that need to be in place for an organisation to deliver excellent service, please fill this quiz.
After you get lesson from our second module Developing Relationships with Your Customer, the essential components that need to be in place for an organisation to deliver excellent service, please fill this quiz.