Jakarta International Customer Service Institute (JICSI)

Broker

Job Summary

Brokers manage various business deals such as investments, real estate or insurance within the finance and banking industries. Brokers act as a liaison between parties, create and maintain relationships, administer sales, and perform administrative tasks.

To be successful as a Broker, you should have extensive sales experience and show proficiency in computer programs such as Microsoft Word and Excel. Ultimately, a quality Broker should be able to achieve outstanding customer service, while dealing with a high volume of calls and emails.

Responsibilities:

  • Building relationships with clients.
  • Negotiating deals with clients.
  • Closing deals.
  • Analyzing data and market trends.
  • Processing sales transactions.
  • Demonstrating a solid understanding of the company’s products or services.
  • Networking to attract potential clients.

Requirements:

  • Finance or Banking related qualification.
  • Broker license.
  • Ability to multitask.
  • Experience with customer service.
  • Experience as a Broker or in sales.
  • Proficiency in Microsoft Word and Excel.