Jakarta International Customer Service Institute (JICSI)


Outsourcing has revolutionized the way business is done in almost all sectors.  It was a gradual process that evolved with time and as per the latest requirement of the industry.  The basis of outsourcing business is to accelerate the pace of one’s business and increase its efficiency.

Considering the dynamism of today’s complex business operation, outsourcing is certainly a blessing for the business community as a whole.  According to the latest estimate, around 43% of the manufacturing industry outsources their work from time to time.

Now, the entire outsourcing business is likely to grow via the use of centralized technology. Some newer aspects of technology and IoT such as AI and automated chat bots are also likely to be unilaterally introduced in more outsourcing businesses

Especially, the businesses and industries relating to innovation, technology, social responsibility and data security will see massive growth in outsourcing.

We JICSI have outsourcing programs for all your needs and solutions for every staff issue specially customer service you may face. From temp services to business process or back office outsourcing , our solutions are designed to fit you like a glove.

Having solutions that cleverly fit your own particular business model and requirements will help you face challenges and reach objectives that are critical to your success.  We can do that and much more for you. It’s what we do.

JICSI  offers solutions tailored to your needs  positions at  levels : Customer Service for all areas.