Jakarta International Customer Service Institute (JICSI)

Post Test Match Features and Benefits

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1. The benefits of a product or service are…

 
 
 

2. A specific feature of a product or service is likely to be…

 
 
 

3. Some organisations publish a customer charter. This is so that…

 
 
 

4. The law requires organisations to…

 
 
 

5. Diversity is a concept which recognises that…